Privacy Policy

Welcome to Solar Infra our the Company We specialize in providing solar energy products and services, including solar panels, batteries, inverters, charge controllers, wiring kits, mounting structures, and full solar system installation and maintenance.

This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, mobile app, or services.

1. Information We Collect

We may collect the following types of data:

📌 Personal Information:

Full name
Phone number
Email address
Residential or business address
GST number (for B2B clients)
PAN/Aadhaar number (if required for verification or subsidy purposes)

📱 Technical & Usage Information:

IP address
Browser type and device information
Operating system
Browsing behavior on our website (via cookies)

🛒 Product & Service Information:

Products you inquire about or purchase (solar panels, batteries, etc.)
Installation dates, warranty info, and service history
Communication logs (calls, chats, emails)

2. How We Use Your Information

We use your information for purposes such as:

To process orders and schedule installation or service
To provide recommendations based on your energy needs
To send service reminders or maintenance updates
To inform you about offers, promotions, or new products (only with your consent)
To assist with government subsidy applications or documentation (where applicable)

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

Installation partners or technicians for providing on-site service
Shipping or logistics partners to deliver products
Government agencies (only if required for subsidies or legal compliance)
Third-party service providers like CRM or customer support tools, under confidentiality

4. Use of Cookies & Tracking Technologies

We use cookies and similar tools to:

Improve website performance
Personalize your experience
Analyze how you interact with our site
Show you relevant product suggestions or offers

You can manage cookies through your browser settings.

5. Data Security

We take strong measures to protect your data using:

SSL encryption for secure data transmission
Secure servers with restricted access
Password protection and internal data policies
Regular audits to ensure safety of digital records

6. Your Rights & Choices

You have the right to:

Access and review your personal data
Request updates or corrections
Request deletion of your data (subject to legal or service obligations)
Opt out of marketing communications at any time

To exercise these rights, please contact us (details below).

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn we have collected such data, we will delete it promptly.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: Jhsolarinfra@gmail.com
📞 Phone: +91 8294137905
🏢 Office Address: Ranchi Airport Road
🌐 Website: www.solarinfra.co.in

A leading Jharkhand’s solar energy landscape, we are a team of highly trained and certified technicians specializing in the design, installation, and maintenance of solar power systems. With a deep commitment to sustainability and innovation, we deliver customized solar solutions for residential, commercial, and industrial projects.

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